Legal
Refund & Service Policy
Last Updated: May 14, 2026
Important Notice
Brightincorp provides operational business infrastructure and onboarding coordination services rather than purely digital self-service products.
Many services involve immediate labor, operational review, onboarding activity, infrastructure setup, third-party coordination, and government interaction.
As a result, refund eligibility depends heavily on the operational stage of service delivery.
Operational Service Structure
Brightincorp packages are designed around operational readiness and may involve:
- onboarding review
- infrastructure coordination
- founder support
- operational guidance
- recurring support periods
- website setup
- payment-readiness preparation
- address coordination
- phone infrastructure setup
- investor preparation support
- strategic operational assistance
Operational work may begin shortly after payment is completed.
Brightincorp provides operational business infrastructure, onboarding support, and business setup coordination services. Because services often involve immediate onboarding work, third-party infrastructure costs, operational coordination, and filing activity, refund eligibility depends on the stage of operational delivery.
Non-Refundable Costs
The following costs are generally non-refundable once incurred:
- state filing fees
- government fees
- registered agent fees
- domain purchases
- hosting setup costs
- mailing address setup
- phone setup costs
- third-party provider costs
- trademark filing fees
- professional-provider fees
Refund Review
Refund requests may be reviewed individually depending on:
- operational work completed
- filings submitted
- onboarding progress
- infrastructure setup completed
- third-party costs incurred
- strategic work delivered
Custom & Strategic Services
Strategic advisory, consultation, custom infrastructure, and operational planning services are generally non-refundable once initiated.
Chargebacks
Chargebacks initiated after operational work has begun may result in:
- suspension of services
- onboarding pause
- account review
- documentation requests
Contact
Refund or service questions may be directed to: office@brightelementz.com